Welcome to Kitchen Provisions Central Shop! To make sure you understand our shipping policies, please read the shipping terms below.
Shipping Range We currently only ship to the United States. We will continue to work hard to expand our shipping range to serve more customers.
Processing Time All orders are usually processed within 1-2 business days after receipt. Please note that processing time does not include weekends and holidays. Once your order is processed, we will send you a confirmation and tracking information via email.
Shipping Methods and Costs We offer a variety of shipping methods, including standard shipping and expedited shipping. Shipping costs are calculated based on the weight, volume and destination of your order. You will see the specific shipping options and costs during checkout.
Estimated Delivery Time
Standard Shipping: Usually takes 5-7 business days. Expedited Shipping: Usually takes 2-3 business days. Actual delivery time may vary due to weather, shipping company delays or other uncontrollable factors.
Order Tracking Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the status of your package on the shipping company’s website.
Address Confirmation Please confirm your delivery address when placing an order. We will deliver to the address you provide. We are not responsible for delivery problems or delays caused by incorrect addresses.
Undelivered Packages If your package is not received within the estimated delivery time, please check the tracking information first. If you still have questions, please contact us through our customer service team and we will assist you in resolving the issue.
Receipt Inspection When you receive the package, please check whether the item is intact. If you find that the item is damaged or missing, please contact us within 48 hours after receiving the package and we will do our best to resolve the problem.
Returns and Exchanges For returns or exchanges, please refer to our Return Policy. Please make sure to follow the relevant steps during the return process so that your request can be processed smoothly.
Policy Changes The shipping terms may be updated at any time and the updated terms will be posted on this page. Please check regularly for the latest information.
If you have any questions or need further assistance, please feel free to contact our customer service team. We thank you for your business and look forward to providing you with a great shopping experience!
