Welcome to Kitchen Provisions Central Shop! We are committed to providing you with quality products and services. If you are not satisfied with your purchase, please refer to the refund terms below to understand the relevant policies.
Refund Policy We accept refund requests within 30 days from the date of receipt of the product. Refunds are valid for unopened and intact products. Please note that some products (such as custom products, food or perishable items) may not be eligible for the refund policy, please refer to the product page for details.
Return Request To request a refund, please make sure you follow the steps below:
Return Request: Please contact caitlinwhitney@kitchenprovisionscentralshop.com via email to submit a return request and provide your order number and the reason for the refund. Item Condition: Items must be unused, unopened, and in the original packaging. We reserve the right to refuse returns due to damaged or used items. Return Address: We will provide a return address upon receiving the return request. Do not send the item back to the shipping address.
Refund Processing We will process the refund after receiving the returned item and confirming its condition. Refunds will be issued to the original payment method and are usually available within 5-7 business days after the return is processed.
Shipping Costs If you are requesting a refund due to product quality issues or we sent the wrong product, we will cover the return shipping costs. In other cases, the return shipping costs are borne by the customer.
Exchange Policy If you need to exchange an item, please first request a refund and then place a new order for the required item. We currently do not offer direct exchanges.
Refund Issues If you encounter any problems during the refund process, please feel free to contact us by email or phone and we will do our best to help resolve it.
Policy Changes The refund terms may be updated at any time and the updated terms will be posted on this page. Please check back regularly for the latest information.
We are committed to ensuring that you have a pleasant shopping experience. If you have any questions about our refund policy or need further assistance, please feel free to contact our customer service team. Thank you for choosing Kitchen Provisions Central Shop, we look forward to continuing to serve you!
